Assist your clients wherever they are

Easily optimize your digital customer service from a single place

1

Connect your channels

2

Customize to your needs

3

Assist simultaneously

One application, all the digital channels

PostCenter is the most complete application on the market to provide customer service using the internet, given that it integrates the favourite digital channels people use to communicate.

 

Improve your results and diminish your costs 

With PostCenter you’ll be able to assist multiple clients simultaneously and allocate several agents to each communication channel. Obtaining a better performance with less resources.

3.0x

Productivity increase*

1.5x

Increase in clients satisfaction*

1.5x

Tickets-closing increase*

50%

Costs reduction*

*Indicators when comparing PostCenter with telephone attention

Bots + humans: together, much better

Duplicate the advantages by integrating BotCenter chatbots with PostCenter: automatize the conversations with your clients and derive them to digital agents when necessary.

In addition, it allows you to have a customer service that attends 24/7 and instantly.

¡Integrating a new channel!

You can now assist your clients using WhatsApp Business in PostCenter.

No complications, quick and easy.

They have trusted PostCenter  

We are pleased to work with large companies. Here are some that have used our services.

More than just a helpdesk 

You’ll be surprised by PostCenter’s additional features : from being able to coordinate your entire work team to generating indicators and enabling data analysis.

Our customers say it better

Ronnie Muñoz

 Call Center and Social Media Coordinator 

«Completely configurable to the client’s needs, very easy to use and, practical to handle mutliple accounts. Excellent real-time monitoring to maximize the Comunity Managers’ performance.»

Francisca Montecinos

In charge of Social Media

«Increase productivity, given that digital agents can talk to clients simultaneously. It has allowed us to be very organized and to improve our customer-facing strategies, by monitoring both our team, and the users who contact us.»

¡Try PostCenter with WhatsApp right now!

Get in touch with us via our contact form, web chat or WhatsApp

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Avenida Providencia 1930, Oficina 72, Providencia, Santiago, Chile.

Avenida General Ramón Corona 2514, Nuevo México, 45138 Zapopan, Jalisco, Guadalajara, México.

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(+56) 2 2982 8723 / (+56) 2 2982 8728 (Chile)

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