Assist your clients wherever they are

Easily optimize your digital customer service from a single place

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1

Connect your channels

2

Customize to your needs

3

Assist simultaneously

One application, all the digital channels

PostCenter is the most complete application on the market to provide customer service using the internet, given that it integrates the favourite digital channels people use to communicate.

Improve your results and diminish your costs

With PostCenter you’ll be able to assist multiple clients simultaneously and allocate several agents to each communication channel. Obtaining a better performance with less resources.

3.0x

Productivity increase*

1.5x

Increase in clients satisfaction*

1.5x

Tickets-closing increase*

50%

Costs reduction*

*Indicators when comparing PostCenter with telephone attention

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Bots + humans: together, much better

Duplicate the advantages by integrating BotCenter chatbots with PostCenter: automatize the conversations with your clients and derive them to digital agents when necessary.

In addition, it allows you to have a customer service that attends 24/7 and instantly.

¡Integrating a new channel!

You can now assist your clients using WhatsApp Business in PostCenter.

No complications, quick and easy.

They have trusted PostCenter

We are pleased to work with large companies. Here are some that have used our services.

More than just a helpdesk

You’ll be surprised by PostCenter’s additional features : from being able to coordinate your entire work team to generating indicators and enabling data analysis.

Our customers say it better

Ronnie Muñoz

Call Center and Social Media Coordinator

«Completely configurable to the client’s needs, very easy to use and, practical to handle mutliple accounts. Excellent real-time monitoring to maximize the Comunity Managers’ performance.»

Francisca Montecinos

In charge of Social Media

«Increase productivity, given that digital agents can talk to clients simultaneously. It has allowed us to be very organized and to improve our customer-facing strategies, by monitoring both our team, and the users who contact us.»