Assist your clients wherever they are

Easily optimize your digital customer service from a single place

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1

Connect your channels

2

Customize to your needs

3

Assist simultaneously

One application, all the digital channels

PostCenter is the most complete application on the market to provide customer service using the internet, given that it integrates the favourite digital channels people use to communicate.

Improve your results and diminish your costs

With PostCenter you’ll be able to assist multiple clients simultaneously and allocate several agents to each communication channel. Obtaining a better performance with less resources.

3.0x

Productivity increase*

1.5x

Increase in clients satisfaction*

1.5x

Tickets-closing increase*

50%

Costs reduction*

*Indicators when comparing PostCenter with telephone attention

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Bots + humans: together, much better

Duplicate the advantages by integrating BotCenter chatbots with PostCenter: automatize the conversations with your clients and derive them to digital agents when necessary.

In addition, it allows you to have a customer service that attends 24/7 and instantly.

¡Integrating a new channel!

You can now assist your clients using WhatsApp Business in PostCenter.

No complications, quick and easy.

They have trusted PostCenter

We are pleased to work with large companies. Here are some that have used our services.

More than just a helpdesk

You’ll be surprised by PostCenter’s additional features : from being able to coordinate your entire work team to generating indicators and enabling data analysis.

Our customers say it better

En nuestro trabajo con Adere.so destaco como unen el servicio de una gran tecnología creada y la disposición humana detrás para hacer soporte a cualquier inquietud que tenemos. Cuando ocurren incidencias desarrollan soluciones proactivas y nos mantienen no solo informados sino también capacitados para poder mantener el servicio hacia nuestros clientes arriba. Su fortaleza esta en la tecnología y soporte entregados.

Felipe Toro

Jefe Experiencia de Clientes Ecommerce, Walmart Chile

Totalmente configurable a las necesidades del cliente, de muy fácil uso, y cómodo para manejo de múltiples cuentas. Excelente monitoreo en tiempo real que permite maximizar el rendimiento de los CMos.

Ronnie Muñoz

Coordinador Call Center y Redes Sociales, Caja Los Andes

Aumenta la productividad, ya que los ejecutivos pueden hablar con clientes de forma simultánea. Nos ha permitido organizarnos e ir mejorando nuestras estrategias de cara al cliente, llevando un monitoreo exhaustivo tanto de nuestro equipo, como de los usuarios que nos contactan.

Francisca Montecinos

Encargada de Redes Sociales, Caja Los Andes